Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201405742 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2015 |
| 201404332 | Renfrewshire Council | Local Government | Partly Upheld | 1 Jul 2015 |
| 201401497 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2015 |
| 201403582 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201403602 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2015 |
| 201407009 | Barony Housing Association Ltd | Local Government | Not Upheld | 1 Jul 2015 |
| 201500001 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201407524 | Borders NHS Board | Health | Other | 1 Jul 2015 |
| 201302420 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201305986 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jul 2015 |
| 201400163 | A Dentist in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2015 |
| 201401475 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201204983 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201303704 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201403467 | Fife NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201403143 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2015 |
| 201402807 | Borders NHS Board | Health | Upheld | 1 Jul 2015 |
| 201402754 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jul 2015 |
| 201402360 | Tayside NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201402226 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2015 |
| 201401330 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201401458 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201401226 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201401137 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jul 2015 |
| 201401133 | Grampian NHS Board | Health | Upheld | 1 Jul 2015 |