Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201500074 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2015 |
| 201407699 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2015 |
| 201406853 | North Ayrshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201400024 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201406038 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2015 |
| 201401872 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Aug 2015 |
| 201402306 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Aug 2015 |
| 201403349 | Perth College UHI | Education | Other | 1 Aug 2015 |
| 201403076 | Tayside NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201401952 | Highland NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201401874 | Berwickshire Housing Association Ltd | Local Government | Not Upheld | 1 Aug 2015 |
| 201402357 | Fife Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201401735 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2015 |
| 201401575 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2015 |
| 201401468 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201401426 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201401371 | Glasgow Caledonian University | Education | Not Upheld | 1 Aug 2015 |
| 201407377 | West Lothian Council | Local Government | Upheld | 1 Aug 2015 |
| 201401047 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2015 |
| 201400985 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201400729 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201400665 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201304469 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201404112 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201404111 | Lothian NHS Board | Health | Upheld | 1 Aug 2015 |