Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201402305 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2015 |
| 201402636 | Forth Valley NHS Board | Health | Upheld | 1 Oct 2015 |
| 201402688 | Tayside NHS Board | Health | Upheld | 1 Oct 2015 |
| 201403608 | Business Stream | Water | Partly Upheld | 1 Oct 2015 |
| 201402826 | Comhairle nan Eilean Siar | Local Government | Partly Upheld | 1 Oct 2015 |
| 201402832 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201402714 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2015 |
| 201402477 | University of St Andrews | Education | Partly Upheld | 1 Oct 2015 |
| 201407596 | Aberdeenshire Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201406007 | Ayrshire and Arran NHS Board | Health | Withdrawn | 1 Oct 2015 |
| 201500849 | University of the West of Scotland | Education | Partly Upheld | 1 Oct 2015 |
| 201403546 | Fife Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201403680 | East Lothian Council | Local Government | Partly Upheld | 1 Oct 2015 |
| 201403703 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201404041 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Oct 2015 |
| 201404404 | Business Stream | Water | Upheld | 1 Oct 2015 |
| 201404412 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201404508 | A Medical Practice in the Tayside NHS Board area | Health | Partly Upheld | 1 Oct 2015 |
| 201404693 | A Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Oct 2015 |
| 201404703 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201405601 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2015 |
| 201404761 | Forth Valley NHS Board | Health | Upheld | 1 Oct 2015 |
| 201405213 | East Ayrshire Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201405246 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Oct 2015 |
| 201406039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Withdrawn | 1 Oct 2015 |