Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202203587 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202103246 | Western Isles NHS Board | Health | Upheld | 1 Nov 2023 |
| 202102766 | Tayside NHS Board | Health | Not Upheld | 1 Nov 2023 |
| 202004443 | North Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2023 |
| 202300410 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Nov 2023 |
| 202103732 | Forth Valley NHS Board | Health | Not Upheld | 1 Nov 2023 |
| 202203433 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2023 |
| 202008175 | Fife Council | Local Government | Not Upheld | 1 Nov 2023 |
| 202207719 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2023 |
| 202101726 | Tayside NHS Board | Health | Upheld | 1 Nov 2023 |
| 202208120 | An NHS Board | Health | Upheld | 1 Nov 2023 |
| 202008323 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202103225 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Nov 2023 |
| 202205437 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 Nov 2023 |
| 202106450 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202104751 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Oct 2023 |
| 202005474 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Oct 2023 |
| 202101442 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2023 |
| 202108741 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Oct 2023 |
| 202100730 | Fife NHS Board | Health | Upheld | 1 Oct 2023 |
| 202206401 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Oct 2023 |
| 202102814 | Golden Jubilee National Hospital | Health | Partly Upheld | 1 Oct 2023 |
| 202107139 | Fife Council | Local Government | Not Upheld | 1 Oct 2023 |
| 202200504 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2023 |
| 202110675 | Aberdeen City Council | Local Government | Not Upheld | 1 Oct 2023 |