Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201400823 | Shetland Islands Council | Local Government | Upheld | 1 Dec 2015 |
| 201402322 | Perth and Kinross Council | Local Government | Not Upheld | 1 Dec 2015 |
| 201502782 | Aberdeen City Council | Local Government | Not Upheld | 1 Dec 2015 |
| 201500671 | Scottish Ambulance Service | Health | Partly Upheld | 1 Dec 2015 |
| 201502182 | Fife Council | Local Government | Upheld | 1 Dec 2015 |
| 201502488 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2015 |
| 201404115 | Business Stream | Water | Not Upheld | 1 Dec 2015 |
| 201501341 | Fife NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201501164 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Dec 2015 |
| 201501070 | Tayside NHS Board | Health | Not Upheld | 1 Dec 2015 |
| 201404209 | Forth Valley NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201404826 | Business Stream | Water | Not Upheld | 1 Dec 2015 |
| 201500709 | University of Glasgow | Education | Not Upheld | 1 Dec 2015 |
| 201502537 | River Clyde Homes | Housing Associations | Upheld | 1 Dec 2015 |
| 201502335 | A Medical Practice in the Forth Valley NHS Board area | Health | Upheld | 1 Dec 2015 |
| 201502846 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Not Upheld | 1 Dec 2015 |
| 201502825 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2015 |
| 201501912 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201500705 | Forestry Commission Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Dec 2015 |
| 201406132 | Business Stream | Water | Resolved / Early Resolution | 1 Dec 2015 |
| 201407746 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2015 |
| 201502635 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2015 |
| 201500087 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201407829 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Dec 2015 |
| 201406068 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2015 |