Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202109305 | Tayside NHS Board | Health | Upheld | 1 Dec 2023 |
| 202111438 | Highland NHS Board | Health | Not Upheld | 1 Dec 2023 |
| 202104942 | Grampian NHS Board | Health | Upheld | 1 Dec 2023 |
| 202204521 | Highland NHS Board | Health | Upheld | 1 Dec 2023 |
| 202203018 | Forth Valley NHS Board | Health | Upheld | 1 Dec 2023 |
| 202110756 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Dec 2023 |
| 202202227 | A Medical Pratice in the Grampian NHS Board area | Health | Upheld | 1 Dec 2023 |
| 202100839 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Dec 2023 |
| 202207112 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2023 |
| 202008929 | Fife Council | Local Government | Partly Upheld | 1 Dec 2023 |
| 202101258 | Forth Valley NHS Board | Health | Upheld | 1 Dec 2023 |
| 202206050 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2023 |
| 202208600 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2023 |
| 202100413 | The City of Edinburgh Council | Local Government | Upheld | 1 Dec 2023 |
| 202207277 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2023 |
| 202209839 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2023 |
| 202107467 | The Highland Council | Local Government | Partly Upheld | 1 Dec 2023 |
| 202101013 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2023 |
| 202300410 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Nov 2023 |
| 202107141 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202103732 | Forth Valley NHS Board | Health | Not Upheld | 1 Nov 2023 |
| 202102710 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2023 |
| 202203587 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202103246 | Western Isles NHS Board | Health | Upheld | 1 Nov 2023 |
| 202004443 | North Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2023 |