Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201502531 | Scottish Ambulance Service | Health | Upheld | 1 Feb 2016 |
| 201405881 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Feb 2016 |
| 201406308 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201406355 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2016 |
| 201407237 | Fife Council | Local Government | Partly Upheld | 1 Feb 2016 |
| 201406428 | Business Stream | Water | Not Upheld | 1 Feb 2016 |
| 201406499 | Orkney NHS Board | Health | Upheld | 1 Feb 2016 |
| 201503386 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2016 |
| 201501345 | Fife Council | Local Government | Upheld | 1 Feb 2016 |
| 201500443 | Scottish Ambulance Service | Health | Partly Upheld | 1 Feb 2016 |
| 201406227 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2016 |
| 201407111 | Lothian NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201407809 | Edinburgh College | Education | Partly Upheld | 1 Feb 2016 |
| 201405825 | Lothian NHS Board | Health | Upheld | 1 Feb 2016 |
| 201502348 | Forth Valley NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201502573 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2016 |
| 201501739 | Forth Valley NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201501358 | Forth Valley NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201406475 | Commissioner for Ethical Standards in Public Life in Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Feb 2016 |
| 201305578 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201306245 | Business Stream | Water | Upheld | 1 Feb 2016 |
| 201401201 | Business Stream | Water | Not Upheld | 1 Feb 2016 |
| 201402414 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2016 |
| 201500916 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201406036 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2016 |