Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201503435 | South Lanarkshire Council | Local Government | Not Upheld | 1 Mar 2016 |
| 201500312 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201407734 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Mar 2016 |
| 201503727 | Falkirk Council | Local Government | Upheld | 1 Mar 2016 |
| 201500624 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Mar 2016 |
| 201500117 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Mar 2016 |
| 201503311 | Highland NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201500063 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Mar 2016 |
| 201502794 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Mar 2016 |
| 201503218 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Upheld | 1 Mar 2016 |
| 201502980 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Mar 2016 |
| 201407466 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2016 |
| 201501727 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Mar 2016 |
| 201502341 | Fife Council | Local Government | Withdrawn | 1 Mar 2016 |
| 201503738 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2016 |
| 201503747 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2016 |
| 201407224 | Business Stream | Water | Upheld | 1 Mar 2016 |
| 201406403 | Tayside NHS Board | Health | Partly Upheld | 1 Mar 2016 |
| 201405800 | Forth Valley NHS Board | Health | Upheld | 1 Mar 2016 |
| 201504188 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Mar 2016 |
| 201401890 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Mar 2016 |
| 201501740 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Mar 2016 |
| 201501401 | Business Stream | Water | Upheld | 1 Mar 2016 |
| 201405636 | Forth Valley NHS Board | Health | Upheld | 1 Mar 2016 |
| 201405563 | Borders NHS Board | Health | Partly Upheld | 1 Mar 2016 |