Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201500190 | Tayside NHS Board | Health | Upheld | 1 May 2016 |
| 201407889 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 May 2016 |
| 201407589 | University of Edinburgh | Education | Partly Upheld | 1 May 2016 |
| 201407891 | Golden Jubilee National Hospital | Health | Partly Upheld | 1 May 2016 |
| 201407287 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201407064 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2016 |
| 201407063 | Grampian NHS Board | Health | Not Upheld | 1 May 2016 |
| 201406424 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2016 |
| 201406354 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 May 2016 |
| 201405902 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201405868 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2016 |
| 201405195 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201405055 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2016 |
| 201405031 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2016 |
| 201404925 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201404640 | The City of Edinburgh Council | Local Government | Not Upheld | 1 May 2016 |
| 201402469 | Aberdeen City Council | Local Government | Partly Upheld | 1 May 2016 |
| 201303565 | Renfrewshire Council | Local Government | Not Upheld | 1 May 2016 |
| 201302862 | Highland NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201301243 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201405810 | Scottish Borders Council | Local Government | Upheld | 1 May 2016 |
| 201406714 | Business Stream | Water | Partly Upheld | 1 May 2016 |
| 201407150 | Highland NHS Board | Health | Upheld | 1 May 2016 |
| 201407697 | Argyll Community Housing Association | Local Government | Upheld | 1 May 2016 |
| 201502517 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 May 2016 |