Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202104243 | Midlothian Council | Local Government | Partly Upheld | 1 Mar 2024 |
| 202201239 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2024 |
| 202206618 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Feb 2024 |
| 202101351 | Fife NHS Board | Health | Upheld | 1 Feb 2024 |
| 202302960 | Fife NHS Board | Health | Not Upheld | 1 Feb 2024 |
| 202209893 | University of Dundee | Education | Upheld | 1 Feb 2024 |
| 202208181 | Fife NHS Board | Health | Upheld | 1 Feb 2024 |
| 202110548 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2024 |
| 202208523 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2024 |
| 202112163 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2024 |
| 202300640 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Feb 2024 |
| 202209844 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2024 |
| 202206606 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2024 |
| 202100411 | Aberdeen City Council | Local Government | Upheld | 1 Feb 2024 |
| 202103125 | Tayside NHS Board | Health | Upheld | 1 Feb 2024 |
| 202110696 | Scottish Ambulance Service | Health | Upheld | 1 Feb 2024 |
| 202201151 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Upheld | 1 Feb 2024 |
| 202204688 | Tayside NHS Board | Health | Upheld | 1 Feb 2024 |
| 202107585 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2024 |
| 202200187 | Angus Council | Local Government | Upheld | 1 Jan 2024 |
| 202103709 | Fife NHS Board | Health | Upheld | 1 Jan 2024 |
| 202105741 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jan 2024 |
| 202204751 | Highland NHS Board | Health | Not Upheld | 1 Jan 2024 |
| 202202079 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2024 |
| 202204103 | Tayside NHS Board | Health | Partly Upheld | 1 Jan 2024 |