Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202210170 | West Dunbartonshire Council | Local Government | Resolved / Early Resolution | 1 Apr 2024 |
| 202302342 | West Whitlawburn Housing Co-operative Ltd | Local Government | Not Upheld | 1 Apr 2024 |
| 202300501 | Highland NHS Board | Health | Not Upheld | 1 Apr 2024 |
| 202209883 | Scottish Ambulance Service | Health | Upheld | 1 Apr 2024 |
| 202109730 | Grampian NHS Board | Health | Resolved / Early Resolution | 1 Apr 2024 |
| 202202515 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2024 |
| 202206966 | The Highland Council | Local Government | Partly Upheld | 1 Apr 2024 |
| 202202485 | Golden Jubilee National Hospital | Health | Upheld | 1 Apr 2024 |
| 202201376 | Tayside NHS Board | Health | Upheld | 1 Apr 2024 |
| 202204217 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Mar 2024 |
| 202106196 | Glasgow City Health and Social Care Partnership | Health and Social Care | Upheld | 1 Mar 2024 |
| 202207985 | A Medical Practice in the Forth Valley NHS Board area | Health | Partly Upheld | 1 Mar 2024 |
| 202104785 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Upheld | 1 Mar 2024 |
| 202200046 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Mar 2024 |
| 202111684 | Golden Jubilee National Hospital | Health | Upheld | 1 Mar 2024 |
| 202202301 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Mar 2024 |
| 202301037 | Tayside NHS Board | Health | Upheld | 1 Mar 2024 |
| 202104243 | Midlothian Council | Local Government | Partly Upheld | 1 Mar 2024 |
| 202109957 | Clackmannanshire Council | Local Government | Not Upheld | 1 Mar 2024 |
| 202110901 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2024 |
| 202206891 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 Mar 2024 |
| 202109772 | Grampian NHS Board | Health | Upheld | 1 Mar 2024 |
| 202103292 | Highland NHS Board | Health | Partly Upheld | 1 Mar 2024 |
| 202203262 | Scottish Ambulance Service | Health | Upheld | 1 Mar 2024 |
| 202104888 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2024 |