Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201706928 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2019 |
| 201801342 | Grampian NHS Board | Health | Upheld | 1 Mar 2019 |
| 201803163 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2019 |
| 201800737 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2019 |
| 201805241 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Feb 2019 |
| 201801229 | Grampian NHS Board | Health | Upheld | 1 Feb 2019 |
| 201800349 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201705291 | Grampian NHS Board | Health | Upheld | 1 Feb 2019 |
| 201800619 | Lothian NHS Board | Health | Upheld | 1 Feb 2019 |
| 201801256 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201801491 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Feb 2019 |
| 201708266 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201800971 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Feb 2019 |
| 201800170 | Lothian NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201708256 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Upheld | 1 Feb 2019 |
| 201708571 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 Feb 2019 |
| 201705441 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201800745 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2019 |
| 201705783 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2019 |
| 201803549 | Grampian NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201704980 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jan 2019 |
| 201802900 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2019 |
| 201708492 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jan 2019 |
| 201708065 | Lothian NHS Board | Health | Upheld | 1 Jan 2019 |
| 201803366 | Grampian NHS Board | Health | Upheld | 1 Jan 2019 |