Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201601727 | Cobalt Water Ltd | Water | Not Upheld | 1 Jan 2017 |
| 201507446 | Tayside NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201507637 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2017 |
| 201508624 | Scottish Borders Council | Local Government | Upheld | 1 Jan 2017 |
| 201508793 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201601919 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201508815 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2017 |
| 201508631 | Fife Council | Local Government | Upheld | 1 Jan 2017 |
| 201600070 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jan 2017 |
| 201600574 | Highland NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201601098 | Argyll and Bute Council | Local Government | Partly Upheld | 1 Jan 2017 |
| 201508685 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201507769 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2017 |
| 201601484 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Jan 2017 |
| 201507990 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201600789 | Scottish Children's Reporter Administration | Scottish Government and Devolved Administration | Partly Upheld | 1 Jan 2017 |
| 201507796 | A Pharmacy in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Jan 2017 |
| 201507926 | Fife NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201603748 | Highland NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201508040 | Forth Valley NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201508370 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Jan 2017 |
| 201508517 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jan 2017 |
| 201600316 | Business Stream | Water | Not Upheld | 1 Jan 2017 |
| 201600975 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Jan 2017 |
| 201600868 | North Ayrshire Council | Local Government | Not Upheld | 1 Jan 2017 |