Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201602308 | A Medical Practice in the the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 Jan 2017 |
| 201604381 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Jan 2017 |
| 201603169 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Jan 2017 |
| 201602169 | A Medical Practice in the Orkney NHS Board area | Health | Upheld | 1 Jan 2017 |
| 201603748 | Highland NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201507471 | Grampian NHS Board | Health | Upheld | 1 Jan 2017 |
| 201507703 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2017 |
| 201507577 | Forth Valley NHS Board | Health | Withdrawn | 1 Jan 2017 |
| 201507734 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2017 |
| 201507726 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201507706 | Lothian NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201507790 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2017 |
| 201602990 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2017 |
| 201508370 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Jan 2017 |
| 201600069 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201601727 | Cobalt Water Ltd | Water | Not Upheld | 1 Jan 2017 |
| 201507440 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jan 2017 |
| 201508148 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201507484 | University of Glasgow | Education | Not Upheld | 1 Jan 2017 |
| 201508624 | Scottish Borders Council | Local Government | Upheld | 1 Jan 2017 |
| 201600669 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jan 2017 |
| 201507446 | Tayside NHS Board | Health | Not Upheld | 1 Jan 2017 |
| 201507637 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2017 |
| 201507617 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jan 2017 |
| 201508517 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jan 2017 |