Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201601173 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Feb 2017 |
| 201600096 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Feb 2017 |
| 201508510 | East Lothian Council | Local Government | Partly Upheld | 1 Feb 2017 |
| 201507810 | East Renfrewshire Council | Local Government | Upheld | 1 Feb 2017 |
| 201604419 | A Medical Practice in the Western Isles NHS Board area | Health | Partly Upheld | 1 Feb 2017 |
| 201603935 | Scottish Prison Service | Prisons | Upheld | 1 Feb 2017 |
| 201602131 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Feb 2017 |
| 201508626 | Scottish Water | Water | Upheld | 1 Feb 2017 |
| 201604266 | Aberdeenshire Council | Local Government | Not Upheld | 1 Feb 2017 |
| 201601729 | Scottish Ambulance Service | Health | Not Upheld | 1 Feb 2017 |
| 201602927 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Feb 2017 |
| 201508823 | Western Isles NHS Board | Health | Upheld | 1 Feb 2017 |
| 201602512 | Tayside NHS Board | Health | Not Upheld | 1 Feb 2017 |
| 201508629 | Lothian NHS Board | Health | Partly Upheld | 1 Feb 2017 |
| 201603804 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Feb 2017 |
| 201601878 | East Dunbartonshire Council | Local Government | Partly Upheld | 1 Feb 2017 |
| 201602984 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2017 |
| 201600051 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Feb 2017 |
| 201508757 | Key Housing Association Ltd | Local Government | Partly Upheld | 1 Feb 2017 |
| 201600544 | Highland NHS Board | Health | Not Upheld | 1 Feb 2017 |
| 201601102 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2017 |
| 201601281 | A Medical Practice in the Borders NHS Board area | Health | Not Upheld | 1 Feb 2017 |
| 201602749 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Feb 2017 |
| 201507733 | Renfrewshire Council | Local Government | Not Upheld | 1 Feb 2017 |
| 201604101 | Aberdeenshire Council | Local Government | Upheld | 1 Feb 2017 |