Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201603557 | City Of Glasgow College | Education | Partly Upheld | 1 May 2017 |
| 201607176 | Argyll Community Housing Association | Local Government | Upheld | 1 May 2017 |
| 201606735 | A Medical Practice in the Forth Valley NHS Board area | Health | Upheld | 1 May 2017 |
| 201603727 | University of Edinburgh | Education | Not Upheld | 1 May 2017 |
| 201603611 | Langstane Housing Association Ltd | Local Government | Not Upheld | 1 May 2017 |
| 201606304 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201602995 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2017 |
| 201603948 | Grampian NHS Board | Health | Not Upheld | 1 May 2017 |
| 201507458 | A Medical Practice in the Western Isles NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201507605 | Highland NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201508495 | Grampian NHS Board | Health | Upheld | 1 May 2017 |
| 201604204 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201600254 | Aberdeenshire Council | Local Government | Upheld | 1 Apr 2017 |
| 201602152 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Apr 2017 |
| 201604585 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201600725 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Apr 2017 |
| 201603721 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Apr 2017 |
| 201605999 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201602660 | University of Strathclyde | Education | Partly Upheld | 1 Apr 2017 |
| 201508487 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Apr 2017 |
| 201508786 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2017 |
| 201508016 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Apr 2017 |
| 201508444 | Lothian NHS Board | Health | Upheld | 1 Apr 2017 |
| 201508237 | Tayside NHS Board | Health | Upheld | 1 Apr 2017 |
| 201602119 | University of St Andrews | Education | Not Upheld | 1 Apr 2017 |