Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201507458 | A Medical Practice in the Western Isles NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201603349 | A Dentist in the Highland NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201507605 | Highland NHS Board | Health | Partly Upheld | 1 May 2017 |
| 201602629 | East Renfrewshire Council | Local Government | Partly Upheld | 1 May 2017 |
| 201508331 | Aberdeenshire Council | Local Government | Partly Upheld | 1 May 2017 |
| 201603001 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201601778 | Forth Valley NHS Board | Health | Not Upheld | 1 May 2017 |
| 201604204 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201507451 | The City of Edinburgh Council | Local Government | Not Upheld | 1 May 2017 |
| 201508396 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2017 |
| 201507683 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201507460 | Forth Valley NHS Board | Health | Upheld | 1 May 2017 |
| 201601311 | Tayside NHS Board | Health | Not Upheld | 1 May 2017 |
| 201508759 | Business Stream | Water | Upheld | 1 May 2017 |
| 201601701 | Lanarkshire NHS Board | Health | Upheld | 1 May 2017 |
| 201600431 | Grampian NHS Board | Health | Upheld | 1 May 2017 |
| 201508615 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201508521 | Lothian NHS Board | Health | Not Upheld | 1 May 2017 |
| 201508598 | Lister Housing Co-operative Ltd | Local Government | Upheld | 1 May 2017 |
| 201600176 | Fife NHS Board | Health | Not Upheld | 1 May 2017 |
| 201601788 | Forth Valley NHS Board | Health | Upheld | 1 May 2017 |
| 201508590 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2017 |
| 201602038 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2017 |
| 201600690 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 May 2017 |
| 201508742 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 May 2017 |