Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202205403 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2024 |
| 202301380 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2024 |
| 202303636 | Tayside NHS Board | Health | Upheld | 1 Aug 2024 |
| 202205990 | Borders NHS Board | Health | Upheld | 1 Aug 2024 |
| 202204429 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2024 |
| 202208175 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2024 |
| 202106315 | Western Isles NHS Board | Health | Upheld | 1 Jul 2024 |
| 202303356 | Highland NHS Board | Health | Not Upheld | 1 Jul 2024 |
| 202207499 | Tayside NHS Board | Health | Upheld | 1 Jul 2024 |
| 202306916 | Tayside NHS Board | Health | Upheld | 1 Jul 2024 |
| 202209212 | Highland NHS Board | Health | Upheld | 1 Jul 2024 |
| 202201723 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2024 |
| 202108359 | West Lothian Council | Local Government | Upheld | 1 Jul 2024 |
| 202307268 | West Lothian Health and Social Care Partnership | Health and Social Care | Resolved / Early Resolution | 1 Jul 2024 |
| 202306836 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2024 |
| 202106577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2024 |
| 202206587 | A Medical Pratice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jun 2024 |
| 202108765 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2024 |
| 202207983 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2024 |
| 202008353 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
| 202004623 | North Ayrshire Council | Local Government | Not Upheld | 1 Jun 2024 |
| 202207990 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2024 |
| 202201594 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
| 202106027 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2024 |
| 202210917 | The City of Edinburgh Council | Local Government | Upheld | 1 Jun 2024 |