Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202303356 | Highland NHS Board | Health | Not Upheld | 1 Jul 2024 |
| 202207499 | Tayside NHS Board | Health | Upheld | 1 Jul 2024 |
| 202306916 | Tayside NHS Board | Health | Upheld | 1 Jul 2024 |
| 202106577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jul 2024 |
| 202306836 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2024 |
| 202201723 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2024 |
| 202307268 | West Lothian Health and Social Care Partnership | Health and Social Care | Resolved / Early Resolution | 1 Jul 2024 |
| 202209212 | Highland NHS Board | Health | Upheld | 1 Jul 2024 |
| 202106315 | Western Isles NHS Board | Health | Upheld | 1 Jul 2024 |
| 202108359 | West Lothian Council | Local Government | Upheld | 1 Jul 2024 |
| 202208175 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2024 |
| 202207983 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2024 |
| 202106027 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2024 |
| 202008353 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
| 202207990 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2024 |
| 202201594 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
| 202301048 | East Ayrshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2024 |
| 202206587 | A Medical Pratice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jun 2024 |
| 202210917 | The City of Edinburgh Council | Local Government | Upheld | 1 Jun 2024 |
| 202108765 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2024 |
| 202004623 | North Ayrshire Council | Local Government | Not Upheld | 1 Jun 2024 |
| 202201541 | South Ayrshire Council | Local Government | Partly Upheld | 1 Jun 2024 |
| 202110880 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2024 |
| 202206802 | Scottish Ambulance Service | Health | Not Upheld | 1 May 2024 |
| 202110569 | Grampian NHS Board | Health | Upheld | 1 May 2024 |