Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201802138 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2019 |
| 201800058 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2019 |
| 201804332 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201808080 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201808205 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201804640 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201808206 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Sep 2019 |
| 201801514 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201806165 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2019 |
| 201801984 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201809722 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2019 |
| 201803683 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2019 |
| 201709237 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2019 |
| 201810411 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2019 |
| 201800996 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2019 |
| 201801028 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2019 |
| 201800018 | A Medical Pactice in the Grampian NHS Board Area | Health | Upheld | 1 Aug 2019 |
| 201609656 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2019 |
| 201802999 | An NHS Board | Health | Partly Upheld | 1 Jul 2019 |
| 201708489 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2019 |
| 201708038 | Grampian NHS Board | Health | Upheld | 1 Jul 2019 |
| 201708155 | An NHS Board | Health | Upheld | 1 Jul 2019 |
| 201706761 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2019 |
| 201804281 | A Medical Practice in an NHS Board area | Health | Upheld | 1 Jul 2019 |
| 201802802 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jul 2019 |