Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201604646 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Jun 2017 |
| 201600121 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2017 |
| 201607274 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jun 2017 |
| 201606166 | Aberdeen City Council | Local Government | Not Upheld | 1 Jun 2017 |
| 201507720 | Glasgow City Council | Local Government | Partly Upheld | 1 Jun 2017 |
| 201601136 | Shetland Islands Council | Local Government | Partly Upheld | 1 Jun 2017 |
| 201602776 | West Lothian Council | Local Government | Resolved / Early Resolution | 1 Jun 2017 |
| 201605070 | The Highland Council | Local Government | Upheld | 1 May 2017 |
| 201605798 | West Lothian Council | Local Government | Not Upheld | 1 May 2017 |
| 201605355 | Perth and Kinross Council | Local Government | Not Upheld | 1 May 2017 |
| 201605800 | Aberdeen City Council | Local Government | Partly Upheld | 1 May 2017 |
| 201604586 | Aberdeenshire Council | Local Government | Resolved / Early Resolution | 1 May 2017 |
| 201600593 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2017 |
| 201600309 | Midlothian Council | Local Government | Partly Upheld | 1 May 2017 |
| 201600192 | Falkirk Council | Local Government | Not Upheld | 1 May 2017 |
| 201600494 | Inverclyde Council | Local Government | Partly Upheld | 1 May 2017 |
| 201602304 | Glasgow City Council | Local Government | Upheld | 1 May 2017 |
| 201600776 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2017 |
| 201605670 | East Renfrewshire Council | Local Government | Not Upheld | 1 May 2017 |
| 201604372 | Perth and Kinross Council | Local Government | Partly Upheld | 1 May 2017 |
| 201602701 | West Lothian Council | Local Government | Not Upheld | 1 May 2017 |
| 201603051 | Clackmannanshire Council | Local Government | Not Upheld | 1 May 2017 |
| 201603064 | Edinburgh Napier University | Education | Partly Upheld | 1 May 2017 |
| 201602805 | Highland NHS Board | Health | Upheld | 1 May 2017 |
| 201508154 | Aberdeenshire Council | Local Government | Upheld | 1 May 2017 |