Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201602354 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2017 |
| 201601989 | Glasgow City Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201600717 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201604390 | Forth Valley NHS Board | Health | Upheld | 1 Sep 2017 |
| 201604136 | Renfrewshire Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201604513 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201604177 | Scottish Borders Council | Local Government | Upheld | 1 Sep 2017 |
| 201605370 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201605262 | Orkney NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201607662 | South Ayrshire Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201607523 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201607123 | Tayside NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201606303 | Tayside NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201607993 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201605942 | Perth and Kinross Council | Local Government | Upheld | 1 Sep 2017 |
| 201605263 | A Medical Practice in the Orkney NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201601601 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201603129 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201604553 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201605046 | Fife NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201603899 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2017 |
| 201605233 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2017 |
| 201603660 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2017 |
| 201601007 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2017 |
| 201700226 | University of the West of Scotland | Education | Withdrawn | 1 Sep 2017 |