Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201608034 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2017 |
| 201608189 | Fife NHS Board | Health | Upheld | 1 Sep 2017 |
| 201608069 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201600377 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201608217 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201608063 | Golden Jubilee National Hospital | Health | Partly Upheld | 1 Sep 2017 |
| 201608809 | East Lothian Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201609706 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2017 |
| 201607116 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Sep 2017 |
| 201600541 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201604623 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2017 |
| 201507915 | Lanarkshire NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201507495 | Queen Margaret University | Education | Not Upheld | 1 Sep 2017 |
| 201508866 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201601339 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201601598 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201604310 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201604076 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2017 |
| 201603203 | University of Edinburgh | Education | Not Upheld | 1 Sep 2017 |
| 201605426 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Sep 2017 |
| 201607803 | Forth Valley NHS Board | Health | Upheld | 1 Sep 2017 |
| 201607658 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2017 |
| 201604017 | Disclosure Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Sep 2017 |
| 201605969 | Ore Valley Housing Association Ltd | Local Government | Upheld | 1 Sep 2017 |
| 201603047 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2017 |