Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202305678 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2024 |
| 202307639 | Forth Valley NHS Board | Health | Partly Upheld | 1 Sep 2024 |
| 202208173 | Grampian NHS Board | Health | Upheld | 1 Sep 2024 |
| 202210099 | Grampian NHS Board | Health | Upheld | 1 Sep 2024 |
| 202304229 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Sep 2024 |
| 202301757 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2024 |
| 202303330 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2024 |
| 202206940 | Scottish Borders Council | Local Government | Upheld | 1 Sep 2024 |
| 202208467 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2024 |
| 202311785 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Sep 2024 |
| 202209309 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2024 |
| 202301380 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2024 |
| 202205973 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2024 |
| 202205403 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2024 |
| 202209504 | Lanarkshire NHS Board | Health | Upheld | 1 Aug 2024 |
| 202205990 | Borders NHS Board | Health | Upheld | 1 Aug 2024 |
| 202307220 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Aug 2024 |
| 202204429 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2024 |
| 202203659 | Borders NHS Board | Health | Upheld | 1 Aug 2024 |
| 202303636 | Tayside NHS Board | Health | Upheld | 1 Aug 2024 |
| 202206649 | Grampian NHS Board | Health | Upheld | 1 Aug 2024 |
| 202210537 | Renfrewshire Council | Local Government | Upheld | 1 Aug 2024 |
| 202108769 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Aug 2024 |
| 202202759 | North Ayrshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Aug 2024 |
| 202303701 | West Lothian Council | Local Government | Upheld | 1 Aug 2024 |