Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201300295 | Highland NHS Board | Health | Upheld | 1 May 2014 |
| 201300118 | Highland NHS Board | Health | Not Upheld | 1 May 2014 |
| 201301889 | Highland NHS Board | Health | Upheld | 1 May 2014 |
| 201302502 | Highland NHS Board | Health | Other | 1 Apr 2014 |
| 201204779 | Highland NHS Board | Health | Partly Upheld | 1 Mar 2014 |
| 201204507 | Highland NHS Board | Health | Not Upheld | 1 Feb 2014 |
| 201302314 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2014 |
| 201200392 | Highland NHS Board | Health | Upheld | 1 Feb 2014 |
| 201201571 | Highland NHS Board | Health | Upheld | 1 Feb 2014 |
| 201302500 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jan 2014 |
| 201203387 | Highland NHS Board | Health | Partly Upheld | 1 Jan 2014 |
| 201300219 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2013 |
| 201300450 | Highland NHS Board | Health | Upheld | 1 Dec 2013 |
| 201205352 | Highland NHS Board | Health | Not Upheld | 1 Dec 2013 |
| 201301246 | Highland NHS Board | Health | Not Upheld | 1 Dec 2013 |
| 201203949 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Oct 2013 |
| 201300375 | Highland NHS Board | Health | Partly Upheld | 1 Oct 2013 |
| 201202260 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Sep 2013 |
| 201202737 | An Optician in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2013 |
| 201300528 | Highland NHS Board | Health | Upheld | 1 Sep 2013 |
| 201200974 | Highland NHS Board | Health | Partly Upheld | 1 Aug 2013 |
| 201202880 | Highland NHS Board | Health | Upheld | 1 Jul 2013 |
| 201200426 | Highland NHS Board | Health | Not Upheld | 1 Jun 2013 |
| 201203679 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jun 2013 |
| 201203178 | A Dentist in the Highland NHS Board area | Health | Upheld | 1 May 2013 |