Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201606048 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201604485 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201604039 | Highland NHS Board | Health | Not Upheld | 1 Nov 2017 |
| 201602803 | South Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201602402 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201601715 | City Of Glasgow College | Education | Partly Upheld | 1 Nov 2017 |
| 201603771 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201605577 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2017 |
| 201608472 | Inverclyde Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201602391 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201603268 | Scottish Borders Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201600986 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2017 |
| 201508214 | Lothian NHS Board | Health | Withdrawn | 1 Nov 2017 |
| 201602925 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201605471 | Dumfries and Galloway NHS Board | Health | Not Upheld | 1 Oct 2017 |
| 201604554 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2017 |
| 201604207 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201604160 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Oct 2017 |
| 201609629 | Lanarkshire NHS Board | Health | Not Upheld | 1 Oct 2017 |
| 201603357 | NHS 24 | Health | Not Upheld | 1 Oct 2017 |
| 201604047 | Grampian NHS Board | Health | Upheld | 1 Oct 2017 |
| 201602924 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201601748 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201607644 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201604122 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2017 |