Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201608601 | Falkirk Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201608718 | Fife Council | Local Government | Upheld | 1 Nov 2017 |
| 201608622 | Argyll and Bute Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201601668 | Scottish Ambulance Service | Health | Upheld | 1 Nov 2017 |
| 201603564 | East Lothian Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201602468 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2017 |
| 201604485 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201608304 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Nov 2017 |
| 201606473 | Perth and Kinross Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201607228 | Fife Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201607796 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2017 |
| 201606751 | Scottish Ambulance Service | Health | Not Upheld | 1 Nov 2017 |
| 201702338 | Highland NHS Board | Health | Not Upheld | 1 Nov 2017 |
| 201606978 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2017 |
| 201607852 | Queens Cross Housing Association Ltd | Local Government | Partly Upheld | 1 Nov 2017 |
| 201607856 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2017 |
| 201606636 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2017 |
| 201608924 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Nov 2017 |
| 201701810 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2017 |
| 201600986 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2017 |
| 201603268 | Scottish Borders Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201602391 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201507914 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201508182 | Tayside NHS Board | Health | Upheld | 1 Nov 2017 |
| 201607044 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Nov 2017 |