Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700651 | Scottish Public Pensions Agency | Scottish Government and Devolved Administration | Upheld | 1 Feb 2018 |
| 201702200 | Tayside NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201701390 | Shetland NHS Board | Health | Upheld | 1 Feb 2018 |
| 201602302 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2018 |
| 201701131 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201608005 | Business Stream | Water | Upheld | 1 Feb 2018 |
| 201606439 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2018 |
| 201607005 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2018 |
| 201609661 | Tayside NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201700449 | Argyll and Bute Council | Local Government | Upheld | 1 Feb 2018 |
| 201702401 | Fife Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201702621 | Angus Council | Local Government | Upheld | 1 Feb 2018 |
| 201604984 | Glasgow City Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201700412 | Falkirk Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201604905 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2018 |
| 201607664 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201700761 | Shetland NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201700159 | A Dentist in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201702982 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201608353 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201608139 | Fife NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201608897 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201608355 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2018 |
| 201606644 | Business Stream | Water | Resolved / Early Resolution | 1 Feb 2018 |
| 201703692 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2018 |