Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201702200 | Tayside NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201701390 | Shetland NHS Board | Health | Upheld | 1 Feb 2018 |
| 201701131 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201609661 | Tayside NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201700761 | Shetland NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201700651 | Scottish Public Pensions Agency | Scottish Government and Devolved Administration | Upheld | 1 Feb 2018 |
| 201700159 | A Dentist in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201702982 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201608353 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201608139 | Fife NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201609310 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201609357 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201608897 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201608465 | Melville Housing Association Ltd | Local Government | Not Upheld | 1 Feb 2018 |
| 201608877 | Fife NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201700043 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2018 |
| 201702016 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2018 |
| 201608263 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201608046 | The Moray Council | Local Government | Partly Upheld | 1 Feb 2018 |
| 201608032 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201609648 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201609301 | Lanarkshire NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201608384 | Lanarkshire NHS Board | Health | Upheld | 1 Feb 2018 |
| 201703479 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201608053 | Melville Housing Association Ltd | Local Government | Not Upheld | 1 Jan 2018 |