Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202307107 | A Medical Practice in the Borders NHS Board area | Health | Upheld | 1 Nov 2024 |
| 202309427 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2024 |
| 202300714 | Tayside NHS Board | Health | Upheld | 1 Nov 2024 |
| 202208872 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2024 |
| 202310050 | Forth Valley NHS Board | Health | Upheld | 1 Nov 2024 |
| 202302815 | East Dunbartonshire Council | Local Government | Upheld | 1 Nov 2024 |
| 202206015 | Fife Council | Local Government | Partly Upheld | 1 Nov 2024 |
| 202205577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2024 |
| 202301503 | Argyll and Bute Health and Social Care Partnership | Health and Social Care | Upheld | 1 Nov 2024 |
| 202302196 | Orkney NHS Board | Health | Partly Upheld | 1 Nov 2024 |
| 202303473 | Tayside NHS Board | Health | Upheld | 1 Nov 2024 |
| 202301101 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Nov 2024 |
| 202301731 | Forth Valley NHS Board | Health | Partly Upheld | 1 Nov 2024 |
| 202107450 | Tayside NHS Board | Health | Upheld | 1 Nov 2024 |
| 202301629 | Fife NHS Board | Health | Upheld | 1 Nov 2024 |
| 202304694 | Borders NHS Board | Health | Upheld | 1 Nov 2024 |
| 202301420 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2024 |
| 202304116 | A dentist in the Ayrshire & Arran NHS Board area | Health | Partly Upheld | 1 Oct 2024 |
| 202303760 | Forth Valley NHS Board | Health | Not Upheld | 1 Oct 2024 |
| 202306940 | Aberdeenshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Oct 2024 |
| 202300707 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2024 |
| 202207681 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2024 |
| 202210503 | Tayside NHS Board | Health | Not Upheld | 1 Oct 2024 |
| 202300379 | Lanarkshire NHS Board | Health | Not Upheld | 1 Oct 2024 |
| 202300431 | A medical practice in the Highland NHS Board area | Health | Upheld | 1 Oct 2024 |