Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201806843 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201810248 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201904902 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201805670 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2020 |
| 201809483 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201804029 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201803965 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2020 |
| 201803891 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2020 |
| 201806059 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2020 |
| 201805380 | An NHS Board | Health | Upheld | 1 Jun 2020 |
| 201808272 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201809210 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201801873 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Mar 2020 |
| 201803462 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201808400 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2020 |
| 201805107 | A Dental Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201805856 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201805023 | Grampian NHS Board | Health | Upheld | 1 Mar 2020 |
| 201804026 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201808631 | Grampian NHS Board | Health | Upheld | 1 Mar 2020 |
| 201801232 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2020 |
| 201805373 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2020 |
| 201803008 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2020 |
| 201807008 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201802832 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2020 |