Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201701620 | Aberdeenshire Council | Local Government | Not Upheld | 1 Mar 2018 |
| 201702738 | West Lothian Council | Local Government | Upheld | 1 Mar 2018 |
| 201704086 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2018 |
| 201702796 | Perth and Kinross Council | Local Government | Not Upheld | 1 Mar 2018 |
| 201700422 | Perth and Kinross Council | Local Government | Upheld | 1 Mar 2018 |
| 201703523 | A Medical Practice in the Grampian NHS Board | Health | Not Upheld | 1 Mar 2018 |
| 201702559 | Glasgow Kelvin College | Education | Not Upheld | 1 Mar 2018 |
| 201609787 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2018 |
| 201608164 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2018 |
| 201704055 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2018 |
| 201607496 | North East Scotland College | Education | Other | 1 Mar 2018 |
| 201700457 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Mar 2018 |
| 201701224 | South Lanarkshire Council | Local Government | Upheld | 1 Mar 2018 |
| 201700529 | A Health and Social Care Partnership | Health and Social Care | Upheld | 1 Mar 2018 |
| 201700247 | A Medical Practice in the Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2018 |
| 201609636 | Heriot-Watt University | Education | Partly Upheld | 1 Mar 2018 |
| 201607918 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2018 |
| 201608005 | Business Stream | Water | Upheld | 1 Feb 2018 |
| 201606439 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2018 |
| 201607005 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2018 |
| 201703049 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2018 |
| 201607200 | Fife NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201700449 | Argyll and Bute Council | Local Government | Upheld | 1 Feb 2018 |
| 201702401 | Fife Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201702621 | Angus Council | Local Government | Upheld | 1 Feb 2018 |