Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700412 | Falkirk Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201604984 | Glasgow City Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201604905 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2018 |
| 201606644 | Business Stream | Water | Resolved / Early Resolution | 1 Feb 2018 |
| 201608355 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2018 |
| 201703049 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2018 |
| 201605793 | Fife NHS Board | Health | Upheld | 1 Feb 2018 |
| 201607200 | Fife NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201607918 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2018 |
| 201606972 | Fife NHS Board | Health | Not Upheld | 1 Feb 2018 |
| 201607409 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201607664 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201608005 | Business Stream | Water | Upheld | 1 Feb 2018 |
| 201606439 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2018 |
| 201607005 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2018 |
| 201601588 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201602302 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2018 |
| 201605796 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Feb 2018 |
| 201606956 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Feb 2018 |
| 201700896 | Glasgow Kelvin College | Education | Not Upheld | 1 Feb 2018 |
| 201704147 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Feb 2018 |
| 201703692 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201703176 | North Ayrshire Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Feb 2018 |
| 201703557 | Grampian NHS Board | Health | Upheld | 1 Feb 2018 |
| 201702396 | Glasgow City Council | Local Government | Partly Upheld | 1 Feb 2018 |