Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201608302 | A Medical Practice in an NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201608505 | Highland NHS Board | Health | Upheld | 1 Apr 2018 |
| 201704002 | Aberdeen City Council | Local Government | Upheld | 1 Apr 2018 |
| 201703852 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201608679 | A Dentist in the Tayside NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201701062 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201704893 | Stirling Council | Local Government | Upheld | 1 Apr 2018 |
| 201704364 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2018 |
| 201609020 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2018 |
| 201700022 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2018 |
| 201507619 | University of Edinburgh | Education | Not Upheld | 1 Mar 2018 |
| 201607370 | Dumfries and Galloway Council | Local Government | Upheld | 1 Mar 2018 |
| 201703523 | A Medical Practice in the Grampian NHS Board | Health | Not Upheld | 1 Mar 2018 |
| 201508819 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Mar 2018 |
| 201607975 | University of Strathclyde | Education | Not Upheld | 1 Mar 2018 |
| 201609636 | Heriot-Watt University | Education | Partly Upheld | 1 Mar 2018 |
| 201608613 | The Robert Gordon University | Education | Not Upheld | 1 Mar 2018 |
| 201607513 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2018 |
| 201605973 | Highland NHS Board | Health | Withdrawn | 1 Mar 2018 |
| 201605040 | Perth and Kinross Council | Local Government | Not Upheld | 1 Mar 2018 |
| 201700024 | Argyll and Bute Council | Local Government | Not Upheld | 1 Mar 2018 |
| 201701620 | Aberdeenshire Council | Local Government | Not Upheld | 1 Mar 2018 |
| 201702738 | West Lothian Council | Local Government | Upheld | 1 Mar 2018 |
| 201704086 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2018 |
| 201702796 | Perth and Kinross Council | Local Government | Not Upheld | 1 Mar 2018 |