Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201609020 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2018 |
| 201704055 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2018 |
| 201609787 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2018 |
| 201700022 | Edinburgh Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Mar 2018 |
| 201703523 | A Medical Practice in the Grampian NHS Board | Health | Not Upheld | 1 Mar 2018 |
| 201608861 | Castle Rock Edinvar Housing Association | Local Government | Not Upheld | 1 Mar 2018 |
| 201702538 | The City of Edinburgh Council | Local Government | Upheld | 1 Mar 2018 |
| 201703277 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Mar 2018 |
| 201702837 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Mar 2018 |
| 201702559 | Glasgow Kelvin College | Education | Not Upheld | 1 Mar 2018 |
| 201701224 | South Lanarkshire Council | Local Government | Upheld | 1 Mar 2018 |
| 201507619 | University of Edinburgh | Education | Not Upheld | 1 Mar 2018 |
| 201700529 | A Health and Social Care Partnership | Health and Social Care | Upheld | 1 Mar 2018 |
| 201700247 | A Medical Practice in the Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2018 |
| 201700457 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Mar 2018 |
| 201609636 | Heriot-Watt University | Education | Partly Upheld | 1 Mar 2018 |
| 201608613 | The Robert Gordon University | Education | Not Upheld | 1 Mar 2018 |
| 201607975 | University of Strathclyde | Education | Not Upheld | 1 Mar 2018 |
| 201607513 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2018 |
| 201605973 | Highland NHS Board | Health | Withdrawn | 1 Mar 2018 |
| 201608966 | A Medical Practice in the Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Mar 2018 |
| 201607370 | Dumfries and Galloway Council | Local Government | Upheld | 1 Mar 2018 |
| 201605793 | Fife NHS Board | Health | Upheld | 1 Feb 2018 |
| 201607200 | Fife NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201607918 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2018 |