Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700643 | Glasgow City Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201702040 | Falkirk Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201702527 | West Lothian Council | Local Government | Partly Upheld | 1 Apr 2018 |
| 201605802 | Scottish Qualifications Authority | Scottish Government and Devolved Administration | Partly Upheld | 1 Apr 2018 |
| 201700758 | Fife Council | Local Government | Upheld | 1 Apr 2018 |
| 201700464 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Apr 2018 |
| 201704364 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2018 |
| 201607458 | Highland NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201609128 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201609412 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201701258 | South Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201700360 | Tayside NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201700908 | Argyll Community Housing Association | Local Government | Not Upheld | 1 Apr 2018 |
| 201609699 | Renfrewshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Apr 2018 |
| 201607810 | Shetland NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201608679 | A Dentist in the Tayside NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201701062 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201703852 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201607882 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201608302 | A Medical Practice in an NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201706088 | Lothian NHS Board | Health | Not Upheld | 1 Apr 2018 |
| 201704181 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201704878 | Stirling Council | Local Government | Upheld | 1 Apr 2018 |
| 201607617 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201701146 | Elderpark Housing Association Ltd | Local Government | Not Upheld | 1 Apr 2018 |