Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201609718 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2018 |
| 201701844 | Glasgow City Council | Local Government | Partly Upheld | 1 May 2018 |
| 201607551 | Falkirk Council | Local Government | Upheld | 1 May 2018 |
| 201608784 | Scottish Prison Service | Prisons | Upheld | 1 May 2018 |
| 201702040 | Falkirk Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201607458 | Highland NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201700758 | Fife Council | Local Government | Upheld | 1 Apr 2018 |
| 201605802 | Scottish Qualifications Authority | Scottish Government and Devolved Administration | Partly Upheld | 1 Apr 2018 |
| 201702527 | West Lothian Council | Local Government | Partly Upheld | 1 Apr 2018 |
| 201700643 | Glasgow City Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201609443 | Aberdeenshire Council | Local Government | Resolved / Early Resolution | 1 Apr 2018 |
| 201608411 | East Lothian Council | Local Government | Partly Upheld | 1 Apr 2018 |
| 201706906 | Fife Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201608679 | A Dentist in the Tayside NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201701062 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201704002 | Aberdeen City Council | Local Government | Upheld | 1 Apr 2018 |
| 201703852 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201700360 | Tayside NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201607617 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201704364 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Apr 2018 |
| 201703294 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201701146 | Elderpark Housing Association Ltd | Local Government | Not Upheld | 1 Apr 2018 |
| 201700908 | Argyll Community Housing Association | Local Government | Not Upheld | 1 Apr 2018 |
| 201700318 | Yorkhill Housing Association Ltd | Local Government | Partly Upheld | 1 Apr 2018 |
| 201609699 | Renfrewshire Health and Social Care Partnership | Health and Social Care | Upheld | 1 Apr 2018 |