Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201701469 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2018 |
| 201601834 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2018 |
| 201601505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2018 |
| 201700584 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2018 |
| 201706920 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 May 2018 |
| 201707096 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2018 |
| 201702843 | Renfrewshire Council | Local Government | Partly Upheld | 1 May 2018 |
| 201705806 | A Medical Practice in the Fife NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201704498 | Highland NHS Board | Health | Not Upheld | 1 May 2018 |
| 201705177 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 May 2018 |
| 201704189 | Highland NHS Board | Health | Not Upheld | 1 May 2018 |
| 201705112 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2018 |
| 201704913 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201704020 | A Medical Practice in the Fife NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201703718 | A Medical Practice in the Forth Valey NHS Board area | Health | Upheld | 1 May 2018 |
| 201703260 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201702799 | Highland NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201702530 | Western Isles NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201703099 | Forth Valley NHS Board | Health | Not Upheld | 1 May 2018 |
| 201703206 | South Lanarkshire Health and Social Care Partnership | Health and Social Care | Resolved / Early Resolution | 1 May 2018 |
| 201702241 | Glasgow Housing Association | Local Government | Partly Upheld | 1 May 2018 |
| 201702042 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 May 2018 |
| 201705356 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201702191 | A Health Board | Health | Upheld | 1 May 2018 |
| 201701880 | Dumfries and Galloway NHS Board | Health | Upheld | 1 May 2018 |