Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201701357 | Scottish Ambulance Service | Health | Not Upheld | 1 May 2018 |
| 201700995 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201700486 | A Medical Practice in the Western Isles NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201700690 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2018 |
| 201700353 | Fife NHS Board | Health | Upheld | 1 May 2018 |
| 201700232 | Grampian NHS Board | Health | Upheld | 1 May 2018 |
| 201609377 | Borders NHS Board | Health | Upheld | 1 May 2018 |
| 201700088 | Queen Margaret University | Education | Not Upheld | 1 May 2018 |
| 201609072 | Fife NHS Board | Health | Upheld | 1 May 2018 |
| 201608559 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201700272 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201608947 | Tayside NHS Board | Health | Upheld | 1 May 2018 |
| 201700286 | The Robert Gordon University | Education | Partly Upheld | 1 May 2018 |
| 201609351 | Clear Business Water | Water | Not Upheld | 1 May 2018 |
| 201608902 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 May 2018 |
| 201605327 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201608787 | Lanarkshire NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201605243 | Lanarkshire NHS Board | Health | Not Upheld | 1 May 2018 |
| 201606614 | Highland NHS Board | Health | Not Upheld | 1 May 2018 |
| 201608532 | A Dentist in the Western Isles NHS Board area | Health | Upheld | 1 May 2018 |
| 201608514 | Forth Valley NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201608381 | Lanarkshire NHS Board | Health | Upheld | 1 May 2018 |
| 201608368 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2018 |
| 201609761 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2018 |
| 201701299 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2018 |