Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700589 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2018 |
| 201700271 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2018 |
| 201704277 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jun 2018 |
| 201701093 | Highland NHS Board | Health | Upheld | 1 Jun 2018 |
| 201704218 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2018 |
| 201700463 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2018 |
| 201707180 | Dundee Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2018 |
| 201703707 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2018 |
| 201707161 | Glasgow Housing Association | Local Government | Not Upheld | 1 Jun 2018 |
| 201705035 | Scottish Ambulance Service | Health | Not Upheld | 1 Jun 2018 |
| 201703559 | Lothian NHS Board | Health | Not Upheld | 1 May 2018 |
| 201703572 | The Moray Council | Local Government | Not Upheld | 1 May 2018 |
| 201703229 | Glasgow Caledonian University | Education | Partly Upheld | 1 May 2018 |
| 201702071 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2018 |
| 201607454 | Fife NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201700411 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201705605 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2018 |
| 201608784 | Scottish Prison Service | Prisons | Upheld | 1 May 2018 |
| 201607551 | Falkirk Council | Local Government | Upheld | 1 May 2018 |
| 201701844 | Glasgow City Council | Local Government | Partly Upheld | 1 May 2018 |
| 201609718 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2018 |
| 201702451 | Glasgow City Council | Local Government | Not Upheld | 1 May 2018 |
| 201704912 | Scottish Ambulance Service | Health | Not Upheld | 1 May 2018 |
| 201704503 | West Lothian Council | Local Government | Upheld | 1 May 2018 |
| 201701238 | Midlothian Council | Local Government | Not Upheld | 1 May 2018 |