Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700399 | North Glasgow Housing Association Ltd | Local Government | Not Upheld | 1 Jul 2018 |
| 201609139 | Commissioner for Ethical Standards in Public Life in Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 Jul 2018 |
| 201703356 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201606220 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2018 |
| 201606542 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2018 |
| 201701043 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201702567 | Tayside NHS Board | Health | Upheld | 1 Jul 2018 |
| 201703280 | Tayside NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201707641 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201708344 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201708674 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201700911 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jul 2018 |
| 201607956 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2018 |
| 201701410 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Jul 2018 |
| 201701663 | Fife NHS Board | Health | Upheld | 1 Jul 2018 |
| 201704552 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2018 |
| 201707783 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201706324 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 Jul 2018 |
| 201706050 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2018 |
| 201700042 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jul 2018 |
| 201702329 | Fife NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201702591 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201701325 | South Lanarkshire Council | Local Government | Upheld | 1 Jul 2018 |
| 201703528 | Fife NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201702536 | A Medical Practice in the Lanarkshire NHS Board area | Health | Partly Upheld | 1 Jul 2018 |