Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201707513 | NHS 24 | Health | Not Upheld | 1 Jul 2018 |
| 201708324 | Glasgow City Council | Local Government | Not Upheld | 1 Jul 2018 |
| 201604158 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201707301 | Scottish Ambulance Service | Health | Upheld | 1 Jul 2018 |
| 201701591 | Scottish Ambulance Service | Health | Upheld | 1 Jul 2018 |
| 201706827 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Jul 2018 |
| 201609337 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Jul 2018 |
| 201608235 | Aberdeen City Council | Local Government | Partly Upheld | 1 Jul 2018 |
| 201701060 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2018 |
| 201702414 | East Dunbartonshire Council | Local Government | Upheld | 1 Jul 2018 |
| 201703550 | Angus Council | Local Government | Partly Upheld | 1 Jun 2018 |
| 201702734 | Aberdeen City Council | Local Government | Not Upheld | 1 Jun 2018 |
| 201707161 | Glasgow Housing Association | Local Government | Not Upheld | 1 Jun 2018 |
| 201703707 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2018 |
| 201705035 | Scottish Ambulance Service | Health | Not Upheld | 1 Jun 2018 |
| 201700190 | A Medical Practice in the Tayside NHS Board area | Health | Partly Upheld | 1 Jun 2018 |
| 201701813 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2018 |
| 201700271 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2018 |
| 201700463 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2018 |
| 201700589 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2018 |
| 201701288 | Mental Welfare Commission for Scotland | Scottish Government and Devolved Administration | Partly Upheld | 1 Jun 2018 |
| 201707180 | Dundee Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2018 |
| 201701848 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Jun 2018 |
| 201702012 | Inverclyde Health and Social Care Partnership | Health and Social Care | Upheld | 1 Jun 2018 |
| 201702939 | East Ayrshire Council | Local Government | Upheld | 1 Jun 2018 |