Source · Ombudsman decisions
SPSO Individual Decisions
7,975 total decisions
7,750 investigated
2,225 upheld
54% upheld of investigated
Years: Jun 2011–Jul 2026
7,975 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202303944 | A Dentist in the Grampian NHS Board area | Health | Upheld | 1 Jan 2025 |
| 202203015 | Tayside NHS Board | Health | Partly Upheld | 1 Jan 2025 |
| 202209356 | Fife NHS Board | Health | Partly Upheld | 1 Jan 2025 |
| 202305141 | A GP Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Jan 2025 |
| 202303373 | Highland NHS Board | Health | Not Upheld | 1 Jan 2025 |
| 202303181 | Forth Valley NHS Board | Health | Upheld | 1 Jan 2025 |
| 202302723 | A GP Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jan 2025 |
| 202303446 | A GP Practice in the Forth Valley NHS Board area | Health | Upheld | 1 Jan 2025 |
| 202302088 | A GP Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Jan 2025 |
| 202301105 | Forth Valley NHS Board | Health | Not Upheld | 1 Jan 2025 |
| 202302835 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2024 |
| 202301408 | A Medical Practice in the NHS Forth Valley Board area | Health | Partly Upheld | 1 Dec 2024 |
| 202208569 | Aberdeen City Council | Local Government | Partly Upheld | 1 Dec 2024 |
| 202302482 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Dec 2024 |
| 202301856 | Tayside NHS Board | Health | Not Upheld | 1 Dec 2024 |
| 202210447 | Borders NHS Board | Health | Not Upheld | 1 Dec 2024 |
| 202304367 | Lothian NHS Board | Health | Partly Upheld | 1 Dec 2024 |
| 202308058 | Fife NHS Board | Health | Upheld | 1 Dec 2024 |
| 202301188 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2024 |
| 202302985 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2024 |
| 202107450 | Tayside NHS Board | Health | Upheld | 1 Nov 2024 |
| 202209886 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2024 |
| 202203333 | East Renfrewshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Nov 2024 |
| 202301731 | Forth Valley NHS Board | Health | Partly Upheld | 1 Nov 2024 |
| 202307107 | A Medical Practice in the Borders NHS Board area | Health | Upheld | 1 Nov 2024 |