Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202302088 | A GP Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Jan 2025 |
| 202301105 | Forth Valley NHS Board | Health | Not Upheld | 1 Jan 2025 |
| 202203015 | Tayside NHS Board | Health | Partly Upheld | 1 Jan 2025 |
| 202302723 | A GP Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jan 2025 |
| 202303944 | A Dentist in the Grampian NHS Board area | Health | Upheld | 1 Jan 2025 |
| 202304367 | Lothian NHS Board | Health | Partly Upheld | 1 Dec 2024 |
| 202302985 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2024 |
| 202301188 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2024 |
| 202210447 | Borders NHS Board | Health | Not Upheld | 1 Dec 2024 |
| 202301856 | Tayside NHS Board | Health | Not Upheld | 1 Dec 2024 |
| 202302835 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Dec 2024 |
| 202301408 | A Medical Practice in the NHS Forth Valley Board area | Health | Partly Upheld | 1 Dec 2024 |
| 202302482 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Dec 2024 |
| 202208569 | Aberdeen City Council | Local Government | Partly Upheld | 1 Dec 2024 |
| 202308058 | Fife NHS Board | Health | Upheld | 1 Dec 2024 |
| 202309427 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2024 |
| 202203333 | East Renfrewshire Health and Social Care Partnership | Health and Social Care | Partly Upheld | 1 Nov 2024 |
| 202205577 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2024 |
| 202206015 | Fife Council | Local Government | Partly Upheld | 1 Nov 2024 |
| 202302815 | East Dunbartonshire Council | Local Government | Upheld | 1 Nov 2024 |
| 202307107 | A Medical Practice in the Borders NHS Board area | Health | Upheld | 1 Nov 2024 |
| 202303465 | Tayside NHS Board | Health | Partly Upheld | 1 Nov 2024 |
| 202209886 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2024 |
| 202107450 | Tayside NHS Board | Health | Upheld | 1 Nov 2024 |
| 202302196 | Orkney NHS Board | Health | Partly Upheld | 1 Nov 2024 |