Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202300806 | Western Isles NHS Board | Health | Partly Upheld | 1 Apr 2025 |
| 202106315 | Western Isles NHS Board | Health | Upheld | 1 Jul 2024 |
| 202209846 | Western Isles NHS Board | Health | Upheld | 1 Apr 2024 |
| 202103246 | Western Isles NHS Board | Health | Upheld | 1 Nov 2023 |
| 202104143 | Western Isles NHS Board | Health | Not Upheld | 1 Jul 2023 |
| 202100607 | A Medical Practice in the Western Isles NHS Board area | Health | Upheld | 1 May 2023 |
| 201904226 | Western Isles NHS Board | Health | Upheld | 1 Jul 2021 |
| 201902832 | Western Isles NHS Board | Health | Not Upheld | 1 May 2021 |
| 201903690 | Western Isles NHS Board | Health | Upheld | 1 Dec 2020 |
| 201804428 | Western Isles NHS Board | Health | Upheld | 1 Jul 2020 |
| 201902266 | Western Isles NHS Board | Health | Upheld | 1 Jul 2020 |
| 201806328 | Western Isles NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201804377 | Western Isles NHS Board | Health | Partly Upheld | 1 Oct 2019 |
| 201804034 | Western Isles NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201800997 | Western Isles NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201703672 | Western Isles NHS Board | Health | Upheld | 1 Nov 2018 |
| 201705029 | Western Isles NHS Board | Health | Upheld | 1 Aug 2018 |
| 201700486 | A Medical Practice in the Western Isles NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201702530 | Western Isles NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201608532 | A Dentist in the Western Isles NHS Board area | Health | Upheld | 1 May 2018 |
| 201702824 | Western Isles NHS Board | Health | Upheld | 1 Apr 2018 |
| 201605478 | Western Isles NHS Board | Health | Not Upheld | 1 Oct 2017 |
| 201507458 | A Medical Practice in the Western Isles NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201508812 | Western Isles NHS Board | Health | Upheld | 1 May 2017 |
| 201508823 | Western Isles NHS Board | Health | Upheld | 1 Feb 2017 |
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