Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202004623 | North Ayrshire Council | Local Government | Not Upheld | 1 Jun 2024 |
| 202007741 | North Ayrshire Council | Local Government | Not Upheld | 1 Mar 2023 |
| 201807397 | North Ayrshire Council | Local Government | Not Upheld | 1 Nov 2020 |
| 201807030 | North Ayrshire Council | Local Government | Upheld | 1 Sep 2020 |
| 201900245 | North Ayrshire Council | Local Government | Upheld | 1 Aug 2020 |
| 201805923 | North Ayrshire Council | Local Government | Upheld | 1 Aug 2019 |
| 201700955 | North Ayrshire Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201608467 | North Ayrshire Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201702249 | North Ayrshire Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201607212 | North Ayrshire Council | Local Government | Partly Upheld | 1 May 2017 |
| 201600868 | North Ayrshire Council | Local Government | Not Upheld | 1 Jan 2017 |
| 201601941 | North Ayrshire Council | Local Government | Not Upheld | 1 Jan 2017 |
| 201500303 | North Ayrshire Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201500080 | North Ayrshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201500081 | North Ayrshire Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201406853 | North Ayrshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201300177 | North Ayrshire Council | Local Government | Not Upheld | 1 Jun 2015 |
| 201406329 | North Ayrshire Council | Local Government | Not Upheld | 1 May 2015 |
| 201406171 | North Ayrshire Council | Local Government | Not Upheld | 1 May 2015 |
| 201304141 | North Ayrshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201403213 | North Ayrshire Council | Local Government | Resolved / Early Resolution | 1 Jan 2015 |
| 201402362 | North Ayrshire Council | Local Government | Partly Upheld | 1 Jan 2015 |
| 201302338 | North Ayrshire Council | Local Government | Not Upheld | 1 Jul 2014 |
| 201301311 | North Ayrshire Council | Local Government | Not Upheld | 1 Mar 2014 |
| 201300550 | North Ayrshire Council | Local Government | Not Upheld | 1 Mar 2014 |
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