Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202307184 | Falkirk Council | Local Government | Partly Upheld | 1 Oct 2025 |
| 202403907 | Falkirk Council | Local Government | Upheld | 1 May 2025 |
| 202402009 | Falkirk Council | Local Government | Upheld | 1 Apr 2025 |
| 201900986 | Falkirk Council | Local Government | Upheld | 1 Mar 2023 |
| 201910292 | Falkirk Council | Local Government | Not Upheld | 1 Apr 2022 |
| 202101483 | Falkirk Council | Local Government | Not Upheld | 1 Jan 2022 |
| 201911424 | Falkirk Council | Local Government | Upheld | 1 Oct 2021 |
| 201901739 | Falkirk Council | Local Government | Upheld | 1 Sep 2020 |
| 201806572 | Falkirk Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201707785 | Falkirk Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201800032 | Falkirk Council | Local Government | Upheld | 1 Jan 2019 |
| 201800377 | Falkirk Council | Local Government | Partly Upheld | 1 Jan 2019 |
| 201802907 | Falkirk Council | Local Government | Upheld | 1 Dec 2018 |
| 201607551 | Falkirk Council | Local Government | Upheld | 1 May 2018 |
| 201702040 | Falkirk Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201700412 | Falkirk Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201700455 | Falkirk Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201608601 | Falkirk Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201608278 | Falkirk Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201600192 | Falkirk Council | Local Government | Not Upheld | 1 May 2017 |
| 201508203 | Falkirk Council | Local Government | Not Upheld | 1 Mar 2017 |
| 201508513 | Falkirk Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201503727 | Falkirk Council | Local Government | Upheld | 1 Mar 2016 |
| 201406197 | Falkirk Council | Local Government | Not Upheld | 1 Mar 2016 |
| 201503004 | Falkirk Council | Local Government | Not Upheld | 1 Jan 2016 |
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