Source · SPSO (Scottish Public Services Ombudsman)

Falkirk Council

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201503004 Sector Local Government Category terminations of tenancy Decided 01 January 2016

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Weak Government Accountability & Scrutiny Homeless family out-of-area

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Summary

Ms C complained that the council unreasonably terminated her former tenancy. She told us that when she moved out of her council property, she handed in her keys and an end of tenancy form. We found no evidence of this. The council said they did not receive the keys and form until two months after the date Ms C claimed. They ended the tenancy four weeks later, in line with the tenancy agreement Ms C had entered into.

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Falkirk Council

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