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Miss A complained to Cardiff Council about fly-tipping in the allotments by her house which is causing rats to appear around her property.
The Ombudsman found that the Council had not removed the waste from the area. The Ombudsman considered that this caused Miss A frustrations and concerns and decided to settle the complaint without an investigation.
The Ombudsman sought and gained the Council’s agreement to remove the fly-tipping waste, within 4 weeks.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202303707 | — | Mrs A complained that Cardiff Council (“the Council”) had, without prior warning, removed trees to the rear of her property, … | Resolved / Early Resolution |
| PSOW-202600986 | 30 Jun 2026 | Miss A complained about Cardiff Council’s handling of her Community Trigger request (an antisocial behaviour case review) and the response … | Resolved / Early Resolution |
| PSOW-202507781 | 26 May 2026 | Mr C complained that Cardiff Council had not provided his son, A, with full-time education since he became looked after … | Resolved / Early Resolution |
| PSOW-202509986 | 15 May 2026 | Miss A complained to the Council about repairs that had not been completed and the lack of communication she had … | Resolved / Early Resolution |
| PSOW-202510923 | 13 May 2026 | Ms A complained that Cardiff Council failed to respond to the complaint she submitted and failed to complete the repairs … | Resolved / Early Resolution |