Source · PSOW (Public Services Ombudsman for Wales)

Cyngor Gwynedd

PSOW (Public Services Ombudsman for Wales) Other Reference PSOW-202404809 Sector Education Category Special Educational Needs (SEN) Decided 10 April 2025

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Full decision

Mr A complained about the delays in the process for completing an Individual Development Plan (“IDP”) for his daughter B. B was educated in an independent school because of her additional learning needs. Cyngor Gwynedd (“the Council”) had been funding her placement since an education tribunal decision in December 2024. Mr A complained that the delays in completing the IDP meant that he, rather than the Council, had been responsible for funding the placement for longer than he should have been.

The Additional Learning Needs Code sets out the timescale for completion of an IDP under the Additional Learning Needs and Education Tribunal (Wales) Act 2018.

The Council acknowledged that there had been delays in the process in B’s case and had reviewed the reasons for these delays. Some were outside the Council’s control, but it accepted that the overall time taken to complete the IDP was outside that specified in the Code. In settlement of the complaint, the Council agreed, within 6 weeks, to: • Provide a formal written apology to Mr A for the delays in this case.

• Reimburse the equivalent of 8 weeks school placement fees paid by Mr A.

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