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Ms X complained about the Council’s response to the complaints that she had raised with it. The complaints related to Council Tax and Planning matters.
The Ombudsman found that the Council had responded appropriately to the complaints about Council Tax, but that the response on the Planning matters remained outstanding.
The Council therefore agreed to provide a formal written response to Ms X on the outstanding planning matters by 31 May 2022.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202508804 | 09 Mar 2026 | Miss A complained that Ceredigion County Council had failed to respond to her request for her concerns to be considered … | Resolved / Early Resolution |
| PSOW-202409860 | 24 Oct 2025 | Mrs X complained about Ceredigion County Council’s delays from November 2023, including after the Education Tribunal Wales (ETW) hearing in … | Other |
| PSOW-202502977 | 14 Oct 2025 | Ms X, on behalf of Mr Y, complained that Ceredigion Council failed to respond to the full issues raised in … | Resolved / Early Resolution |
| PSOW-202405719 | 13 Feb 2025 | Mr A complained that Ceredigion County Council did not respond fully to his formal complaint in relation to the determination … | Resolved / Early Resolution |
| PSOW-202405283 | 11 Feb 2025 | Mrs A complained about the Council’s Stage 2 investigation including the rejection of her complaints by the Stage 2 Independent … | Resolved / Early Resolution |