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Mr X complained about the delay in the Council responding to his complaint and Freedom of Information request (“FOI”), submitted to it in March and April 2021 respectively.
The Ombudsman decided that within 20 working days the Council should provide a response to Mr X’s complaint and an update in respect of his FOI request.
The Ombudsman considered this to be an appropriate resolution to the complaint.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202508804 | 09 Mar 2026 | Miss A complained that Ceredigion County Council had failed to respond to her request for her concerns to be considered … | Resolved / Early Resolution |
| PSOW-202409860 | 24 Oct 2025 | Mrs X complained about Ceredigion County Council’s delays from November 2023, including after the Education Tribunal Wales (ETW) hearing in … | Other |
| PSOW-202502977 | 14 Oct 2025 | Ms X, on behalf of Mr Y, complained that Ceredigion Council failed to respond to the full issues raised in … | Resolved / Early Resolution |
| PSOW-202405719 | 13 Feb 2025 | Mr A complained that Ceredigion County Council did not respond fully to his formal complaint in relation to the determination … | Resolved / Early Resolution |
| PSOW-202405283 | 11 Feb 2025 | Mrs A complained about the Council’s Stage 2 investigation including the rejection of her complaints by the Stage 2 Independent … | Resolved / Early Resolution |