Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202509039 | Wales & West Housing Association | Housing | Resolved / Early Resolution | 27 Mar 2026 |
| PSOW-202506467 | Wales & West Housing Association | Housing | Resolved / Early Resolution | 20 Nov 2025 |
| PSOW-202502774 | Wales & West Housing Association | Housing | Resolved / Early Resolution | 15 Oct 2025 |
| PSOW-202404087 | Wales & West Housing Association | Housing | Resolved / Early Resolution | 18 Sep 2024 |
| PSOW-202300091 | Wales & West Housing Association | Housing | Resolved / Early Resolution | 11 May 2023 |
| PSOW-202201921 | Wales & West Housing Association | Housing | Resolved / Early Resolution | 8 Jul 2022 |
| PSOW-202004278 | Wales & West Housing Association | Housing | Upheld | 15 Dec 2021 |
| PSOW-202100751 | Wales & West Housing Association | Housing | Resolved / Early Resolution | 4 Aug 2021 |