Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202208529 | Velindre University NHS Trust | Health | Withdrawn | 13 Mar 2024 |
| PSOW-202205260 | Velindre University NHS Trust | Health | Upheld | 15 Feb 2024 |
| PSOW-202200985 | Velindre University NHS Trust | Health | Not Upheld | 2 Jan 2024 |
| PSOW-202202661 | Velindre University NHS Trust | Health | Not Upheld | 23 Jun 2023 |
| PSOW-202203129 | Velindre University NHS Trust | Health | Resolved / Early Resolution | 20 Sep 2022 |
| PSOW-202101792 | Velindre University NHS Trust | Health | Upheld | 22 Jun 2022 |
| PSOW-202005550 | Velindre University NHS Trust | Health | Other | 21 Jun 2022 |
| PSOW-202005554 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 21 Jun 2022 |
| PSOW-202005555 | Swansea Bay University Health Board | Health | Upheld | 21 Jun 2022 |
| PSOW-202005993 | Velindre University NHS Trust | Health | Upheld | 17 Mar 2022 |
| PSOW-202107803 | Velindre University NHS Trust | Health | Resolved / Early Resolution | 17 Mar 2022 |
| PSOW-202004670 | Velindre University NHS Trust | Health | Upheld | 27 Sep 2021 |
| PSOW-202001323 | Velindre University NHS Trust | Health | Not Upheld | 14 May 2021 |