Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202500764 | North Wales Housing | Housing | Resolved / Early Resolution | 5 Jun 2025 |
| PSOW-202101865 | North Wales Housing | Housing | Upheld | 10 Feb 2023 |
| PSOW-202200029 | North Wales Housing | Housing | Resolved / Early Resolution | 31 May 2022 |
| PSOW-202105315 | North Wales Housing | Housing | Resolved / Early Resolution | 23 Dec 2021 |