Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202408308 | Merthyr Valleys Homes | Resolved / Early Resolution | 14 May 2025 | |
| PSOW-202200257 | Merthyr Valleys Homes | Housing | Resolved / Early Resolution | 20 Jun 2022 |
| PSOW-202006049 | Merthyr Valleys Homes | Housing | Resolved / Early Resolution | 18 Jun 2021 |