Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202202151 | A Nursing Home in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Aug 2022 |
| PSOW-202201676 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 11 Aug 2022 |
| PSOW-202202406 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 11 Aug 2022 |
| PSOW-202103020 | Swansea Bay University Health Board | Health | Upheld | 10 Aug 2022 |
| PSOW-202201269 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 27 Jul 2022 |
| PSOW-202100592 | Swansea Bay University Health Board | Health | Other | 11 Jul 2022 |
| PSOW-202005676 | Swansea Bay University Health Board | Health | Upheld | 6 Jul 2022 |
| PSOW-202006310 | Cwm Taf Morgannwg University Health Board | Health | Other | 5 Jul 2022 |
| PSOW-202005974 | Swansea Bay University Health Board | Health | Upheld | 1 Jul 2022 |
| PSOW-202003081 | Swansea Bay University Health Board | Health | Upheld | 28 Jun 2022 |
| PSOW-202201687 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202005555 | Swansea Bay University Health Board | Health | Upheld | 21 Jun 2022 |
| PSOW-202005554 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 21 Jun 2022 |
| PSOW-202005550 | Velindre University NHS Trust | Health | Other | 21 Jun 2022 |
| PSOW-201906508 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 Jun 2022 |
| PSOW-202108453 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 9 Jun 2022 |
| PSOW-202100564 | Swansea Bay University Health Board | Health | Not Upheld | 27 May 2022 |
| PSOW-202200576 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 4 May 2022 |
| PSOW-202108480 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 25 Apr 2022 |
| PSOW-202108105 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 21 Apr 2022 |
| PSOW-202005348 | A GP Practice in the area of Swansea Bay University Health Board | Health | Upheld | 21 Apr 2022 |
| PSOW-202003441 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 28 Mar 2022 |
| PSOW-202006099 | Swansea Bay University Health Board | Health | Upheld | 28 Mar 2022 |
| PSOW-202002712 | Swansea Bay University Health Board | Health | Upheld | 28 Mar 2022 |
| PSOW-202100437 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Not Upheld | 23 Mar 2022 |