Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202005745 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 9 Mar 2022 |
| PSOW-202106700 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 4 Mar 2022 |
| PSOW-202005302 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 7 Feb 2022 |
| PSOW-202004693 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 1 Feb 2022 |
| PSOW-202003301 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 24 Jan 2022 |
| PSOW-202100931 | Cwm Taf Morgannwg University Health Board | Health | Other | 22 Jan 2022 |
| PSOW-202105116 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 21 Dec 2021 |
| PSOW-202002671 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 Dec 2021 |
| PSOW-202004090 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 9 Dec 2021 |
| PSOW-202004757 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 2 Dec 2021 |
| PSOW-202003444 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 1 Dec 2021 |
| PSOW-202104925 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 29 Nov 2021 |
| PSOW-202103344 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 11 Nov 2021 |
| PSOW-202003442 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 11 Nov 2021 |
| PSOW-202002388 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 21 Oct 2021 |
| PSOW-202103361 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 14 Oct 2021 |
| PSOW-202100574 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 8 Oct 2021 |
| PSOW-202003237 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 7 Oct 2021 |
| PSOW-202003164 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 6 Oct 2021 |
| PSOW-202003037 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 27 Sep 2021 |
| PSOW-202003734 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 16 Sep 2021 |
| PSOW-202101663 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 27 Aug 2021 |
| PSOW-202102552 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 25 Aug 2021 |
| PSOW-202005941 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 20 Aug 2021 |
| PSOW-202002034 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 20 Aug 2021 |